Order Processing Times
Handmade Jewelry, Home Goods & Gifts: 1-3 business days
Handmade Bath & Body Products: 3-5 business days
Handmade bath & body products are made fresh after your order is placed, therefore these products are considered custom made to order items. This ensures that you receive a freshly made product delivered to your door. All handmade bath & body products are made with all natural holistic ingredients and do not contain added chemicals, colors, or preservatives.
Teigan Draig Collection ships USPS. Handmade jewelry includes free first-class shipping (4-6 business days) with tracking.
Shipping for handmade bath & body products is based on the total package weight. Bath & body product orders that include more than one bath & body item often have a total weight over 13 ounces, and will automatically upgrade to ship priority mail (3-5 business days). This means that these orders will cost more to ship due to their weight. Please keep this in mind when placing your order as USPS has recently increased their shipping rates.
I do my best to meet these shipping estimates, but I cannot guarantee them. Actual delivery time is out of my control once an item has shipped. I am not responsible for items lost in the mail, delivered to the wrong address, or that are stolen after delivery.
Returns are accepted on in stock jewelry items within 14 days of receipt of your order. Please contact me within 3 days to discuss your return. Item must be in original, unworn, and undamaged condition. You will be refunded the total purchase price of the item you are returning minus a 30% restocking fee. Return shipping is buyers responsibility. If you have any questions or concerns about my return policy, please email Teigandraigcollection@gmail.com before placing your order.
Returns are not accepted on custom made to order jewelry or Mala beads, bath & body products, metal prints, fine art mounted prints, or digital items as these items are all made to order.
If a non-returnable item arrives to you in damaged condition, please take clear photos of the box and damaged item and email Teigandraigcollection@gmail.com and I will promptly assist you.
Storage and Handling For Bath & Body Products
Exposure to heat and direct sunlight are degrading to the essential oils used in the creation of my bath & body products. Store bath & body products in a dark location away from heat and direct sunlight. I am not responsible for the breakdown or degradation of bath & body products due to improper storage or handling.
Shelf Life For Bath & Body Products
Bath & body products carry a shelf life of approximately 6-12 months. Please discard any product remaining past this time frame.
Digital items are available for immediate download once payment is confirmed. You will receive an email containing your download link. If it does not arrive in your inbox, please check your spam and/or promotions folder.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.